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FAQ
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General Queries
For Learners
For Tutors
Can a learner/tutor reschedule a lesson?
Can the tutors and learners check the scheduled lessons as per their time zones?
Can a learner/tutor cancel a lesson?
Is there a refund policy?
Can I give feedback on the platform?
I can't log in anymore due to too many incorrect attempts. What should I do?
Is it free to register on SuikaTalk for both learners and tutors?
What is SuikaTalk?
Can I join lessons in countries with internet restrictions, like China?
What currency are the lesson prices displayed in?
Where is SuikaTalk based?
What are the device requirements for video lessons?
Is there any feature to record audio and video?
How can I schedule a lesson?
How do new learners get started?
What are the trial sessions? How can learners schedule trial sessions?
What types of lessons are available?
How can I join group lessons?
How much do lessons cost?
What payment methods are accepted?
How can I delete my account?
What if my teacher didn't show up?
What if the lesson was disrupted by technical issues?
What is the Wallet and how can I use or withdraw my balance?
Can I teach lessons using a mobile phone?
Do I need to create my own lesson plans?
How much will I be paid?
How and when will I be paid?
How can I enhance my profile and make it outstanding?
How do I become a tutor on SuikaTalk?
What are the requirements to become a tutor?
Is it mandatory to offer free trial lessons?
Is there a penalty if a teacher cancels a lesson?
How do lesson notifications work?
Are there any minimum working hours or quotas for tutors?
Does SuikaTalk provide employment verification letters?
How should I report taxes on the income earned from SuikaTalk?
Can I work on other platforms while teaching on SuikaTalk?
Is it difficult to manage lessons with students worldwide due to time differences?
Do tutors need to keep their cameras ON during lessons?
Do I need a real photo for my profile?
How can I delete my account?
How long should I wait if the student doesn't show up for the lesson?
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